SHIPPING POLICY
Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- You will receive an order confirmation email as soon as your order is placed, followed by a shipping confirmation with tracking details once your order has been dispatched.
Shipping Methods & Delivery Time
- Standard Shipping (USA): 3–5 business days
- Expedited Shipping (USA): 2–3 business days
- International Shipping (selected countries): 10–20 business days
Please note: delivery times may vary due to factors beyond our control (e.g., customs clearance, carrier delays, holidays).
Shipping Rates
- Shipping costs are calculated at checkout based on your delivery location and chosen shipping method.
- We may offer free shipping promotions from time to time. Please check the product page or promotions banner for details.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your package directly through the provided link or on the carrier’s website.
Shipping Restrictions
- We currently ship to most regions within the United States and selected international destinations.
- We do not ship to P.O. Boxes, APO/FPO addresses, or countries restricted by trade regulations.
Damaged or Lost Packages
- If your package arrives damaged or does not arrive within the expected timeframe, please contact us immediately at support@dolukesport.com or through our website chat.
- We will work with Amazon Logistics and the carrier to resolve the issue promptly.